Shipping Policy
Last Updated: [Insert Date, e.g., 09/01/2026]
This policy outlines how orders are processed and shipped from ethosgoods.store. As an independent retailer based in Tucson, AZ, I prioritize safe, timely, and cost-effective delivery for all customers.
1. Shipping Carriers
I partner with reputable carriers for U.S. and international shipments:
Domestic (U.S.): USPS, UPS, FedEx
International: DHL, USPS International
2. Order Processing Time
Orders placed Monday–Friday before 12:00 PM (MST) ship within 1–2 business days.
Orders placed on weekends/holidays ship the next business day.
Delays may occur for custom/pre-order items (noted on product pages).
3. Shipping Methods & Timeframes
Domestic (U.S.):
Method | Estimated Delivery | Cost |
|---|---|---|
Standard Shipping | 3–7 business days | Free on orders over $50 |
Expedited Shipping | 2–4 business days | Calculated at checkout |
Remote Areas* | 7–14 business days | Additional fee may apply |
*Remote areas include Alaska, Hawaii, Puerto Rico, and U.S. territories.
International:
Shipping costs and delivery times vary by destination (calculated at checkout).
Customers are responsible for customs fees/taxes.
4. Shipping Fees
Free Standard Shipping: On all U.S. orders over $50.
Orders under $50**: Flat fee of **$5.95 (U.S. only).
Expedited/International: Fees shown at checkout.
5. Returns & Exchanges
My error (defective/wrong item): I cover return shipping costs.
Customer-initiated returns: You pay return shipping; I cover reshipment of replacements.
Undeliverable packages (due to incorrect address): Reshipping fees apply.
(See full Return Policyfor details)
6. Important Notes
Tracking: All orders include tracking via email.
Risk of Loss: Responsibility transfers to the carrier upon shipment.
Prohibited Items: Batteries, hazardous materials, or restricted items cannot be shipped internationally.
Delays: Weather, customs, or carrier issues may impact delivery (no liability for force majeure).
Address Accuracy: Double-check your shipping address at checkout!
Contact Me
For shipping questions or concerns:
📧 Email: support@ethosgoods.store
📞 Phone: +1 575-952-3756
📍 Returns Address:
ethosgoods.store
810 S KOLB RD UNIT 25
TUCSON, AZ 85710-4961
⏰ Support Hours: Mon–Fri, 9:00 AM – 5:00 PM (MST)
